Frequently Asked Questions
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Below are the most Frequently Asked Questions of the ‘Kneed for Physio’ membership site.
I would really love you to join but it is important that all your questions are answered in advance to ensure you fully understand what the platform is about and ensure it is the right fit for you.
Here are some thoughts on the type of person we believe will benefit most from this platform:
What do you get with the Kneed for Physio membership?
What do you get with the Kneed for Physio membership?
- 1
Live WEEKLY group coaching calls with Davina with the opportunity to ‘ask anything’ to get all your questions answered and learn from others. The calls are also recorded for repla if required.
- 2
Access to an invaluable private community to reduce that isolation and provide you with support, help and motivation from others in the same position as you.
- 3
Videos of exercises outlined in a clear and simple format.
- 4
Pre recorded, online, video tutorials that are regularly updated. These offer all the tips and guidelines you need to recover from knee surgery from the pre surgical planning stage right through to end stage recovery to return you to sport and higher level activities.
- 5
Access to ALL courses (present and future) and their action plans so you are easily guided through your recovery no matter what stage you are at.
- 6
Future Masterclasses from guest experts in the field covering a variety of different topics that will further enhance your recovery.
Who is Kneed for Physio for?
Kneed for Physio has been created for motivated individuals who want to action some control in their recovery after knee surgery.
It is for those that may not have the luxury of regular face to face treatment due to limited NHS appointments, long waiting lists, the cost of private health care or simply because attending appointments is so difficult around work, family and life demands. We know the commitment is tough, but we also know how truly essential it is. Through this platform we therefore aim to make this as easy as possible for you. We are bringing the tools, resources and support to your home.
Does the surgery I had suit this platform?
Knee for Physio is suited to the following, common knee surgery procedures. We do however, recognise that everyone’s situation may be a little bit different but worry not! If you are not sure and wish to get further clarification please just drop Davina an email or message.
Common knee surgery procedures include:
What makes this platform so valuable compared to online videos that I might be able to find for free?
This platform is more than a bank of invaluable information. It is specifically designed to help guide you step by step through the process required to fully recover from knee surgery. This includes preparing you for surgery right through to return to sport (or whatever your goal may be).
Davina is the founder of the programme and she has 18 years of experience as a physiotherapist. She a Bachelors Degree in Physiotherapy and a Masters Degree in Sports and Exercise Medicine. She has worked in some of the best sports medicine clinics in the country as well as in sporting professions and she has treated 100s of people that have received knee surgery returning them to skiing, running, netball, rugby to name just a few high level activities as well as those that desire a knee that supports those simple activities we so often take for granted. After 10 years in London and successfully creating her own business she really knows her stuff.
In addition to Davina this programme is also filled with other experts in this field. They are carefully selected for their exceptional knowledge of knee surgery and their value in the recovery process. There are also plenty of interview with those that have personally been through the process.
Davina is highly approachable and down to earth. Her commitment to her patients has always gone way above what is usually expected and she is exceptionally skilled at keeping things clear and simple. Davina can relate to those of all ages and from any background. She may be firm but only cause she wants the best for you. You really hit gold when working with her. But don’t take our work for it! Read the testimonials doted around the website.
How much does Kneed for Physio membership cost?
We have 2 payments plans:
- £28.50 per month
- £285 annually (with annual pricing you get 2 months free saving you £57 annually)
The monthly or annual fee is paid until you decide to cancel your membership. No Direct Debits necessary!
- Note that these prices above exclude VAT (Value Added Tax) paid to the UK government.
Are all the courses available to me immediately or are they drip fed one after the other?
All the courses are available immediately when you become a member. You can dive in and out of all them as and when you want to and according to your specific needs.
Can I go through the courses in my own time or do I have to stick with a schedule?
Yes, the pre-recorded courses are available for you to go through at your convenience and pace. There is no timer set but we do recommend some diary planning. This is covered in the site and ensures that you keep on track through the recovery process and get the results you are aiming for. This is most important in the early stages of recovery after knee surgery.
Live coaching calls and interviews with experts in the field as well as others who have experienced knee surgery are also ALL recorded and stored on the site for you to watch whenever you wish.
Can I access the Facebook Community if I am not a member?
No but this is one of the BEST benefits of the ‘Kneed for Physio’ membership platform.
It is a Private Community ONLY for members.
How do I get direct answers specifically from Davina at ‘Kneed for Physio’?
- 1
Share a post on the ‘Kneed for Physio Facebook Community’ page and tag me. Davina will respond as soon as she can. This is ALWAYS available to you.
- 2
Join Davina for the live WEEKLY group Coaching calls.
- 3
You will get a dedicated priority email address as a member. Davina checks her inbox daily and will ALWAYS get back to you.
- 4
You will get 1 x 30min drop in call with me when you first join at a time that best suits. You can ask questions here as well.
Are the live coaching calls recorded for repeat viewing?
Yes. All live coaching calls and interviews are recorded and available within your member resources.
Can I access the platform from any device?
Yes. From any country and on any device. The content is applicable even if you are outside the UK.
What if I haven’t had surgery yet?
We have you covered! Many members are just preparing for their surgery, in fact this is the best time to join as preparation and planning helps set some expectations as well as helping you plan for the recovery. Those that do this always do incredibly well.
We are here to help you feel supported and create an open environment for you to ask any questions. There is no such thing as a silly question at Kneed for Physio.
What if I am already 2 months into my recovery?
You can join whenever you want to. Content is designed to help prepare you for surgery and recover after surgery. Each and every stage is covered.
Can I share my membership details to anyone else?
No. Your account is personal to you and only accessible by you as the member. You will get locked out if you share your details with others.
Please pass the below link to others that are interested in joining: www.kneedforphysio.com
Do I need to sign or commit to a contract?
Not at all. This is a hassle-free membership site. Join and cancel whenever you want to.
Can I become a member for 1 month and then cancel?
We HIGHLY recommend that you don’t join for just 1 month. Kneed for physio is for individuals that are really committed for the medium and long term. It is the only way to achieve best outcomes.
We prefer you don’t join the site if you plan on only joining for a month.
Do I have to have seen a healthcare professional face to face to join the site?
Not at all. This is why this site has been created. We do HIGHLY recommend that you still go to your NHS appointments or invest in some private sessions to assist the process as this does have an important role especially in the early stages. Your recovery and personal details will also differ to others so this bespoke service is very valuable. Kneed for physio helps bridge the gaps no matter how big or small.
What is your Refund Policy?
We do not offer a refund for our monthly or annual membership
Can I cancel my membership?
Yes, any time you want. Absolutely no restrictions and no hassle at all!
This can be done by visiting your personal profile accessed under ‘My Account’ on the main dashboard.
If I cancel my membership, can I still access the courses, coaching calls and exercise videos etc?
No. If you cancel your membership you will lose access to everything within the membership site.
Similar to a gym membership, if you cancel you can no longer go.
How do I cancel my membership?
- 1
Login to the membership site.
- 2
On the main dashboard in the top right corner click on ‘My Account’.
- 3
Go to ‘My Profile’ and click ‘Cancel Membership’.
- 4
This will immediately action your request.
This will also cancel the recurring monthly payments. Please do this within 3 working days before your renewal is due.
How do I update my payment/ card details?
- 1
Login to KneedforPhysio membership site.
- 2
Click on ‘My Account’ in top right corner.
- 3
Click on ‘My Profile’ then ‘Billing info’
- 4
Update the necessary details
This will also cancel the recurring monthly payments. Please do this within 3 working days before your renewal is due.